A. Because you probably won't find a job as fast.

Your Guaranteed Résumé will open doors and generate job interviews. Fast. Or your money back.

Why? Because I know what employers are looking for -- I used to hire people myself. That means I can turn your boring work history into a hard-hitting résumé that makes the phone ring. You'll also benefit from my experience writing and editing more than 2,000 résumés since 1996, with a 98% satisfaction rating among clients worldwide.

No matter where you live -- in any state or country -- you can order a Guaranteed Résumé and have it delivered to your door, fast and worry-free.

Q. Can I see samples of your work?

A. Sure! While other résumé services claim to write effective résumés, I'd rather show you. Click here to see examples of résumés that won jobs.

Q. Your résumés cost less than your competitors' -- why? Are they low-quality?

A. You're right -- Guaranteed Résumés do cost less than those of other résumé services, who offer you NO protection in the form of a money-back guarantee.

So, how do I charge less than the other guys, while creating a résumé that's guaranteed to produce results for you, or your money back?

Easy! At Guaranteed Résumés, the overhead is low ... and I pass the savings on to you! Unlike my competitors, I don't pay for expensive office space -- I work from home. Unlike my competitors, I don't run outrageously expensive Yellow Pages ads -- most clients come from referrals, from the Internet and from my regular seminars (sponsored by the Minneapolis Star Tribune).

That means you enjoy low prices and the highest possible quality. Guaranteed!

Q. What's the money-back guarantee?

A. Order a Guaranteed Résumé. Send it to employers. Use it for up to one year. If you don't get more interviews, if you don't get more job offers, if you're not satisfied with your results -- for any reason -- I'll rewrite your résumé or refund your money. You decide ... at any time during that full year. Either way, you keep everything I've sent you.

You'll never be stuck with a résumé you don't like, because with Guaranteed Résumés, you'll get the only complete, one-year, unconditional money-back guarantee in the industry. You could call the more than 413 résumé services in North America yourself, but you won't find another résumé writer who backs his claims with an ironclad guarantee like this.

But don't take my word for it. You can call the Minnesota Chapter of the Better Business Bureau right now and check the record for Guaranteed Résumés LLC. You'll find it's spotless -- I have ZERO unsatisfied clients. The number is 651.699.1111.

Q. Is this a gimmick? Why do you make a money-back guarantee?

A. In ancient Rome, the engineers who designed a bridge were required to stand under their finished project when the scaffolding was removed. If the bridge failed, those engineers were the first to know. Not surprisingly, Roman bridges were of the highest quality.

Your Guaranteed Résumé will be of similar quality. Because if it isn't, I'll be the first to know.

I'm committed to your success. The testimonials I get from satisfied clients will attest to that. And, along with such benefits as a toll-free customer service number (800.875.8378) and secure online ordering, an unconditional money-back guarantee is one more assurance that you're dealing with a professional.

There's another reason. Electronic commerce is still new to most people. To make you feel comfortable buying a service as important as this, on the Internet, from someone you've never met, I have to remove all the risk. That's why I guarantee your results. You literally have nothing to lose and a new job to gain.

Q. Has anyone ever asked for a refund?

A. Yes. Although the figure is small -- less than 2% of all clients -- I've given prompt, hassle-free refunds to a handful of people. Because I set high standards for my business, I expect you, the client, to hold me to them. If I fall short, I should be held to pay, not you. You have enough things to worry about.

Q. Which products do I need? What's the benefit of each?

A. Most clients order résumé editing or writing, a cover letter and a keyword résumé. You can always order a few things now and a few things later. Below are the products I'm most often asked about (more on the Services and Rates page):

• Choose résumé editing if you already have a résumé and need it revised
• Choose résumé writing if you don't have a résumé and need one written from scratch
• Print and send a scannable résumé to larger companies, along with your standard résumé. You'll stand out from the crowd when employers search their database of scanned résumés for candidates to call
• A keyword résumé is similar to a scannable résumé, but it's meant for uploading on the Internet or sending by e-mail. If employers ask for an ASCII, plain text or e-mail version of your résumé, you're covered -- just use this keyword résumé. You'll save time, worry and hassle!
• A Web page résumé proves that you understand the importance of technology. It's also a great way to handle spur-of-the-moment job interviews. Just tell prospective employers: "Would you like to see my résumé right now? It's on the Web." You'll receive your own URL (http://www.gresumes.com/clients/YOURNAME.html), too!

Q. Do I need a cover letter?

A. If you plan to hand-deliver your résumé, a cover letter may not be necessary.

But if you're responding to advertised job openings, you should include a cover letter with every résumé you send out. A cover letter addresses an employer directly and sets the stage for your résumé. Click here to see a sample.

Q. What about a curriculum vitae (CV) or resume for use outside North America?

A. I'm a résumé specialist and don't write in these other formats. However, I've made special arrangements with Greg Faherty, an experienced writer at A Perfect Resume...and More. He can write your CV or international resume. Please tell him Kevin Donlin sent you and you'll get his very best rate!

Q. How do I place an order?

A. It's easy. Just make your selections from the Services and Rates page, then follow the instructions on the Order Form. If you have any questions, please call me toll-free at 800.875.8378 in North America, or +1.952.946.7952 internationally. You can also send email to kevin@gresumes.com

Q. When will I get my résumé?

A. Usually 5-7 business days after placing your order. First, you'll get a draft copy of your résumé by e-mail or fax. You review and return the draft copy with your comments. Then, I'll make revisions and send you the final draft to look over. After you approve it, your résumé is printed and sent by Priority Mail. In a hurry? Choose FedEx Standard Overnight service for just $7.50 more.

Q. I need a résumé in 48 hours. Can you help me?

A. Usually, no. Because of tremendous demand, I'm typically booked 2-3 days in advance. If you need a résumé quickly, I recommend you contact 1 Day Résumés, a very fast division of Guaranteed Résumés.

Q. What kind of printer and paper do you use?

A. An NEC SuperScript 870 laser printer at 600 DPI, using high-quality 24-lb. stationery. Your Guaranteed Résumé will be attractive and easy to read, right down to the wide margins and 12-point Times New Roman fonts -- the same typeface pioneered by the New York Times.

Q. Why don't you belong to the Professional Association of Résumé Writers?

A. I thought about joining several years ago. Trouble is, certification from this or any other organization is no measure of a résumé writer's ability. A "license" to write résumés is about as assuring as a license to drive a car. Consider that idiot who tailgated you yesterday on the freeway -- he had a license, yes, but did he have any business being on the road?

I'm sure many PARW members are excellent résumé writers. But more than a few PARW-member Web sites suffer from baffling layouts and clumsy language, and show example résumés that can only be described as second rate. If this is how they market themselves, how will they market you?

My résumé layouts and writing techniques have proven themselves in the job market since 1995. And they're certified by the only people who count -- satisfied clients.

If your question isn't answered here, please e-mail me -- I'll be happy to help you! Regards,